Customer Helpline:
0800 074 0743
MON - FRI 9am - 8pm
SAT & SUN 9am - 5pm

switchandgive will donate up to
£20 for free if you switch
 

Help & Information

I cannot use / don't understand the site or the site is not responding
'i' icons are placed across this site - click on the nearest one to any problem area for help. Otherwise please call us for free on 0800 074 0743 (Mon-Fri 9am-8pm and Sat-Sun 9am-5pm) and we will help you out, answer your questions and can even do the switch or comparison for you. Out of hours you can email us (customerservices@switchandgive.com) or leave us a message and we will get back to you the next day.
We're here and happy to help so please use us. 0800 074 0743.

I am a small business customer.  Can I use the site to save money?
Business tariffs for most services are generally negotiated individually with suppliers and thus cannot be put on a calculator. However the good news is that we have contracts with most of the cheaper suppliers for a range of services so that we can save you money. And we have a team of business advisors to find you the right deal.

Please click on the business savings button on the Home Page and fill out the simple form or call us on 0207 960 4444 (Mon-Fri 9am-6pm). Either way, we will organise a call from a business advisor who will be able to save you money. Out of hours please leave a message and we will call you back at the next working day.

Why switch service providers with switchandgive.com?
Switching suppliers with switchandgive.com is simple and can save you a lot of money across a range of household bills.

switchandgive.com is built from the consumer's perspective. For each service we show a range of cheap options available in the market place and where possible we have developed a calculator that helps you understand how much you would save by switching.
By using a range of our services most people can save £150-£300 per year or £750-£1500 over a five year period.

If you choose to switch you can do so quickly and easily using our online sign up forms. This only takes a few minutes. And if you use these forms there is no need to fill out any paper forms or sign any contracts. It is all done for you online. We then send off your details to your new supplier. You don't need to do anything more.
And remember we provide a Customer Helpline on 0800 074 0743 Mon-Fri 9am-8pm and Sat-Sun 9am-5pm if you have any questions or queries. For most services our friendly, professional telephone operators can do the switch for you over the phone if you prefer.

If you change your mind for any reason - just call us on 0870 922 0353 (Mon-Fri 9am-6pm) within 7 days and we will cancel your switch for you.

Are there any hidden surcharges or costs in using switchandgive.com?
No, there are absolutely no hidden surcharges or costs. You see the best available rates from a range of cheaper suppliers on the results screen and you decide who you would like to switch to.

What details do I need to switch?
Generally, just your post code and some basic personal details.
Some services do require specific relevant information, for example, for Heat Cover you will need some information about your central heating system.

(Note: If you would like to switch to a direct debit tariff and fill out the DD form online then you will also need your bank details.) 

How does this free service make money; surely you never get something for nothing?
All price comparison services receive a commission from the new supplier for finding them a new customer.  This does not impact the presentation of information on the results tables for any of our services.